Suzanne, My Mother passed away March 23, 2014. I came up from Boston for her services at your wonderfully intimate funeral home, bringing along some images for viewing. And, I always wanted to thank you for how beautifully you prepared my Mother and took care of us, my Stepdad  and two brothers, and myself. And, even took care of the arrangements at the Veteran's cemetery for us too! You know how everyone says "how good the deceased looked?" Well I still can't get over how calm, peaceful and beautiful my Mother looked. Your subtle touch truly made her look like she would wake up any minute. I thank you all for your help, care and love.

Suzanne, I want to thank you for everything you have done for my mom and us kids.  It was greatly appreciated.  You will always be in our thoughts. You've done an awesome job and explained a lot to me when I wasn't sure how things were going to work out.  Thank you again for everything.

Suzanne and Neil, I would just like to thank you for all you both have done during this difficult time.  Your kindness and dedication in preparing the arrangements to the burial made this very emotional time much easier.  Your compassion was greatly appreciated and it won't be forgotten.  My family was very impressed with everything you did for us and how you made my mom's life and memory so special. Thank you.

Neil and Suzanne, On behalf of 'our families' we would like to say "Thank You".  Thank you for all your love and support you gave us through with the passing of 'our loved one.'  One advantage of living in a small town is dealing with people that you know and respect.  This was truly one of the most difficult processes for us, but you helped us through it from the beginning until the cemetery ceremony.  We can not thank you enough.

Suzanne, Thank you for a job well done-This is a relief for both of us and we will send a check right out to you-Like many whom lose a child, the heart grieves. Your wonderful help has relieved some of this pain. May God bless you!  

Dear Suzanne, My family and I are so thankful for all that you did in arranging such a special funeral for our Mom. Your friendship and efficient handling of every detail helped to confidently guide us through this difficult time with great success.  We send our best wishes to you and Neil for a wonderful new year. 

Dear Suzanne and staff, On behalf of my family I would like to express my gratitude for helping us through the death of our mother.  It was reassuring to know that the arrangements were being handled by such caring, prompt, helpful and efficient people.  God Bless You!

Neil, Suzanne and staff, Thank you so much for your guidance and care at our time of loss.

Dear Suzanne, First thank you for your service.  You took care of so much for us, it was a big relief especially for me.  Then thank you for your friendship and thoughtfulness during this process. Fondly,

Dear Neil and Suzanne, Thank you so very much for all your care and support to all of us during our Dad's passing.  It was so calming to know that the arrangements were in "good hands".  The both of you took such good care of us.  It was definitely a hard time for us, but we all have such good memories to keep dad living within us!  Thank you again for everything you did.

Dear Suzanne and Neil,  Thank you both so much for expert help with our dear Aunt's arrangements.  You made an otherwise difficult situation a very kind and pleasant experience.  Sincerely,

Dear Neil, Suzanne and Coleen, My deepest thanks for your gracious and generous help in helping me make funeral arrangements for my mother. Though humbling to have to do this with meager funds you were sensitive and very gracious, giving me much comfort.  Your kind sensitivity has made a deep impression on me.  May God repay you with blessings of every kind.  Sincerely,

Dear Neil, Thank you so very much for making Joe's calling hours and funeral so very dignified.  I am sure it was just what he would have wanted.  Your attention to all the little details was much appreciated. 

Neil, Suzanne and Staff, Thank you so much for all the time and help you gave us for my Dad's memorial service and the honors ceremony at the Bath National Cemetery.  Everything was done to perfection and we were extremely pleased. Everything was done also with preciseness, professionalism and most of all, dedication. 

Neil, Thank you for your kindness and support during our difficult time Neil.  I am grateful for you and Fagan's, we could not have made it through without you.

Dear Suzanne, Thank you very much for your kindness and compassion when you came to remove the body of our mother.  Thank you for guiding our family through this difficult time.  The guest book and note cards you created for us are beautiful.  Sincerely,

Suzanne and Neil, Thank you for all you did to help us out during our difficult time.  We all appreciated everything. 

Neil, Suzanne and Staff, Thank you so much. It was a beautiful ceremony and your staff made it perfect.  We truly appreciated it. God bless and thank you, 

Dear Suzanne, Thank you for all your help.  You did a wonderful job making a difficult job just a little bit easier for all of us.  You are doing the Fagan name proud. Sincerely,

Thank you for making our loved one's service so beautiful! Love

Suzanne, I would like to say thank you again for the many kindnesses and the outstanding professionalism you presented.  You made the whole process easier to navigate; so much easier for me at a stressful time.  Thank you and God Bless!

Thank you so much for the kindness you showed in our meeting yesterday. You allowed a sad situation to be a lot less painful, and that means the world! 

Suzanne, Thank you so much for all you did for us, making the service for our loved one so memorable, it was beautiful and so appreciated.  You were great.

Suzanne and staff, Thank you for the wonderful care that you gave Dad.  The calling hours, funeral service and burial were just what Dad would have wanted.  Everything went so smoothly we had nothing to worry about.

Suzanne and staff, Thank you for all the work you did for our family when our mother passed.  You went above and beyond. Thank you!

Neil, Coleen and Suzanne, A sincere thank you for everything during a very difficult time for us.  Your willingness to accommodate our wishes along with your compassion were much appreciated.

Dear Suzanne and Neil,
Thank you so very much for the amazing funeral services that you provided for my Dad.  He (and our family) could not have asked for a better coordination of venue, Celebration of Life and better burial service than Friday's service!  Your assistance, direction and behind the scenes coordination of everything from Steuben Center, VA, St. Mary's, National Guard, State Police, Organist, Florist and more was absolutely amazing!  Thank you so much Suzanne for not only coordinating, but also being such a calm, patient and kind person to help me (and my family) through this whole process.  Your family business has maintained it's wonderful reputation in the community and has serviced so many families in the Bath area; we are all so very Blessed and fortunate to have such a kind and wonderful family to provide such personal and caring coordination of services!  Thank you so very much!
Most Sincerely,